Professional Communication Skills: Sound and Respectful Speaking and writing.

Professional communication is among the most required skills in any workplace since it defines the flow of information, the way relationships are formed, and the extent to which individuals engage in cooperating to achieve common interests. Communication is not a simple matter of speaking or writing. It is the procedure of conveying ideas in a way that is comprehendible, dignified as well as befitting the circumstances. Most of the challenges that occur at the workplace are not related to incompetence or reluctance to work, but rather miscommunication due to poor or weak communication. In cases where the message is not clearly conveyed, assumptions are made in the wrong manner, things have to be done over and over again and people end up more frustrated. Professional communication is strong enough to avoid confusion, unnecessary tension, and eases daily operations. It is also associated with individual credibility. It is those who speak out their mind that are seen to be more reliable, organized, and trustworthy. This image has impacts on career development, leadership and professional status with time.

The tone, language, and nonverbal behavior awareness is a major aspect of professional communication. The same message may be supportive or offensive it depends on how it is conveyed. The way a message is perceived depends on word choice, tone of voice, pacing, facial expression and posture all of which influence the interpretation of a message. The soothing and respectful attitude is an indication of professionalism and emotional stability. Though giving a negative or constructive information, remaining calm is a way of avoiding defensiveness. Eye contact, open posture and attentive body orientation are nonverbal communication of interest and respect. Messages are more authentic when these components coincide with verbal communication. On the contrary, nonverbal and verbal signals are incompatible, which makes it difficult to understand what is happening and trust it less.

Professional communication also has a huge role of emotional awareness. Being aware of the emotional state one is reacting to is one of the ways to avoid impulsive behavior. A moment of reflection to develop ideas will enable people to select words well and this will result in more positive discussions. Controlling emotions does not refer to the suppression of emotions. It is being able to accept emotions but be professional in the way it is said. When people express themselves in a neutral tone of emotions, they will tend to be respectful in stressful circumstances as well.

Speaking is not as important as listening in professional communication. Most individuals will tend to be more concerned about what they will say next as opposed to paying full attention to what the other party is saying. Active listening is the process of paying complete attention, not interrupting, and showing that the listener has understood by paraphrasing or clarifying his or her answers. Feeling heard, people will be more ready to cooperate and present significant information. The greater insight enables service providers and workmates to coordinate on long-standing issues and not just the superficial ones.

There is also written communication which also needs to be deliberated upon. Emails, messages, and reports are usually the archived forms of records. One may be misinterpreted because of the poor structure or vagueness of writing. Imagine changing your life overnight win a million dollars Enter now!One chance can make you the next big winner.Clear writing is composed of an orderly arrangement of thoughts, His use of courtesy and professionalism, and adequate context. One advantage of taking time and going through written communication before dispatching the communication minimizes mistakes and enhances clarity.

Being a professional communicator is not an innate skill. It is one of the skills that one is capable of attaining when they have to practice regularly, reflect on their actions, and are ready to become better. In the long term, such enhancements reinforce relationships, increase efficiency in the workplace, and promote successful performance in the long term.